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Consulate General of the United States of America in Shanghai

Consular section address · Office hours · Consular district

Quick answer: The U.S. Consulate General in Shanghai covers Shanghai, Jiangsu, Zhejiang, and Anhui. The visa and ACS offices are at 1038 West Nanjing Road (Westgate Mall) and require an appointment.

Consular Section Address

  • Chancery: 1469 Middle Huai Hai Road, Shanghai 200031
  • Visa / ACS Office: 8/F Westgate Mall, 1038 West Nanjing Road, Shanghai (1038 West Nanjing Road, Westgate Mall)

Since August 25, 2025, visitors must enter via the Jiangning Road entrance. Visa and ACS services are at Westgate Mall.

Office Hours

  • General: Monday–Friday 8:30–17:30
  • Visa public appointment & passport pickup: Monday–Friday 8:00–11:30
  • American Citizen Services: Tuesday 16:00–17:00 (by appointment)

Hours may change; verify with the mission's official announcements.

Consular District

Shanghai, Jiangsu, Zhejiang, Anhui (East China).

Practical Notes

  • Visa and citizen services require advance online appointment; walk-ins are not accepted.
  • New interview slots typically open Mondays at 15:00 (Beijing time).

Related pages

FAQ

Q: Where is the visa office of the U.S. Consulate in Shanghai?

A: At 8/F Westgate Mall, 1038 West Nanjing Road, Shanghai (1038 West Nanjing Road, Westgate Mall).

Q: What are the visa office hours?

A: Public appointment and passport pickup: Monday–Friday 8:00–11:30; general hours Monday–Friday 8:30–17:30. Verify with official announcements.

Q: I live in Hangzhou, Zhejiang — is that Shanghai's district?

A: Yes, Zhejiang is within the U.S. Consulate General in Shanghai's district (Shanghai, Jiangsu, Zhejiang, Anhui). Confirm with the latest official district notice.

Q: Do I need an appointment for an interview in Shanghai?

A: Yes. Visa and citizen services require advance online appointment; walk-ins are not accepted.

Disclaimer: This page is for visa consulting and document preparation reference only. It is not legal advice, does not represent any embassy, consulate, or visa authority, and does not guarantee any visa outcome. Consulate addresses, office hours, and jurisdictions may change at any time; all information is subject to the latest published rules of the relevant authorities.

Last reviewed: 2026-08-22